{"id":8695,"date":"2025-02-05T22:54:17","date_gmt":"2025-02-05T21:54:17","guid":{"rendered":"https:\/\/optima.yvonnefuertes.com\/servicio\/24-7-emergency-service\/"},"modified":"2026-10-20T12:04:33","modified_gmt":"2026-10-20T10:04:33","slug":"emergency-retail-services","status":"publish","type":"servicio","link":"https:\/\/optimaretail.eu\/en\/services\/emergency-retail-services\/","title":{"rendered":"24\/7 Emergency Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8695\" class=\"elementor elementor-8695 elementor-206\" data-elementor-post-type=\"servicio\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17fade1d e-flex e-con-boxed e-con e-child\" data-id=\"17fade1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3eecf9a6 e-con-full e-flex e-con e-child\" data-id=\"3eecf9a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66387ba5 elementor-widget elementor-widget-shortcode\" data-id=\"66387ba5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><span><span><a href=\"https:\/\/optimaretail.eu\/en\/\">Optima Retail<\/a><\/span><\/span>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ea925dd elementor-widget elementor-widget-heading\" data-id=\"5ea925dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/optimaretail.eu\/en\/services\/\">Maintenance services<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16974b67 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"16974b67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">24\/7 emergency maintenance for retail<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34ac3630 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"34ac3630\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Optima Retail we deal with breakdowns in retail premises before they turn into bigger problems. Our 24-hour emergency maintenance service for retail covers everything from installing critical systems to maintaining and repairing them immediately, with coverage across Spain and in more than 70 countries.<\/p><p>When something breaks down, every hour counts. That is why we respond in under four hours with engineers who specialise in retail. Our 24-hour emergency service runs every day of the year, including bank holidays and weekends, without exception.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3432bf60 e-con-full e-flex e-con e-child\" data-id=\"3432bf60\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-70b5cc55 e-con-full e-flex e-con e-child\" data-id=\"70b5cc55\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22c9b000 elementor-widget elementor-widget-heading\" data-id=\"22c9b000\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Request a quote<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55e17c2d elementor-widget elementor-widget-heading\" data-id=\"55e17c2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Guaranteed response within 24 hours<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52fd3cd2 elementor-widget elementor-widget-template\" data-id=\"52fd3cd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"9041\" class=\"elementor elementor-9041 elementor-9001 elementor-9001\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-95563eb e-flex e-con-boxed e-con e-parent\" data-id=\"95563eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2029903 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"2029903\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"contacto\" name=\"Contact\" aria-label=\"Contact\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"9041\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2029903\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Contact | Optima Retail\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"7363\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-apellido elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-apellido\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tSurname\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[apellido]\" id=\"form-field-apellido\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Surname\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-nombre elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nombre\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[nombre]\" id=\"form-field-nombre\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-empresa elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-empresa\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[empresa]\" id=\"form-field-empresa\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Company\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phone elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<span class=\"ccfef-editor-intl-input\" data-id=\"form-field-phone\" data-field-id=\"2855771\" data-default-country=\"es\" data-include-countries=\"\" data-exclude-countries=\"\" data-dial-code-visibility=\"show\" data-strict-mode=\"no\" style=\"display: none;\"><\/span>\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone number\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_17d936a]\" id=\"form-field-field_17d936a\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tHow can we help you?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"How can we help you?\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-legal elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[legal]\" id=\"form-field-legal\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-legal\">I accept the <a href=\"https:\/\/optimaretail.eu\/en\/aviso-legal\/\" target=\"_blank\" rel=\"noopener noreferrer\">terms of use<\/a> and <a href=\"https:\/\/optimaretail.eu\/en\/politicadeprivacidad-or\/\" target=\"_blank\" rel=\"noopener noreferrer\">privacy policy<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_643daa2 elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_643daa2\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LegTcctAAAAACk3Q550mLok5rEykP3vOCL6BYed\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type='hidden' name='lang' value='en' \/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2be552c8 e-flex e-con-boxed e-con e-parent\" data-id=\"2be552c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a65c3a0 elementor-widget elementor-widget-heading\" data-id=\"6a65c3a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Our technical solutions<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32f87fe9 elementor-widget elementor-widget-heading\" data-id=\"32f87fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Everything included in our 24-hour emergency repair service<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29bc7 e-grid e-con-full e-con e-child\" data-id=\"29bc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70f665b4 elementor-view-stacked elementor-position-inline-start elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"70f665b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" height=\"512\" viewBox=\"0 0 512 512\" width=\"512\"><g><path d=\"m316.077 359.353h-161.371c-8.284 0-15 6.716-15 15s6.716 15 15 15h161.371c8.284 0 15-6.716 15-15s-6.716-15-15-15z\"><\/path><path d=\"m272.263 84.285c-6.84-14.357-20.968-23.276-36.871-23.276s-30.031 8.918-36.871 23.276l-88.925 186.662c-6.063 12.728-5.19 27.445 2.336 39.367s20.437 19.039 34.535 19.039h177.85c14.099 0 27.009-7.117 34.535-19.039s8.399-26.639 2.336-39.367zm61.22 210.014c-.959 1.52-3.772 5.054-9.167 5.054h-177.85c-5.395 0-8.208-3.534-9.167-5.054s-2.94-5.58-.62-10.45l88.925-186.662c2.656-5.576 7.729-6.178 9.787-6.178s7.131.602 9.787 6.178l88.925 186.662c2.321 4.87.339 8.931-.62 10.45z\"><\/path><path d=\"m252.98 202.43h-9.712l7.154-12.905c4.017-7.245 1.399-16.375-5.847-20.392s-16.375-1.398-20.392 5.847l-19.501 35.178c-2.575 4.646-2.502 10.308.194 14.885s7.612 7.387 12.925 7.387h9.2l-8.416 14.581c-4.142 7.175-1.683 16.348 5.492 20.49 2.362 1.363 4.94 2.011 7.485 2.011 5.184 0 10.227-2.691 13.005-7.504l21.402-37.079c2.679-4.641 2.679-10.358-.001-14.999s-7.629-7.5-12.988-7.5z\"><\/path><path d=\"m434.526 164.899v-149.899c0-8.284-6.716-15-15-15h-368.269c-8.284 0-15 6.716-15 15v438c0 8.284 6.716 15 15 15h55.706v29c0 8.284 6.716 15 15 15s15-6.716 15-15v-29h30v29c0 8.284 6.716 15 15 15s15-6.716 15-15v-29h222.563c8.284 0 15-6.716 15-15v-179.731c23.738-6.58 41.217-28.38 41.217-54.185s-17.478-47.605-41.217-54.185zm-15 80.402c-8.284 0-15 6.716-15 15v177.699h-338.269v-408h338.27v147.867c0 8.284 6.716 15 15 15 14.456 0 26.217 11.761 26.217 26.217s-11.762 26.217-26.218 26.217z\"><\/path><\/g><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tElectrical fault repairs\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tImmediate fixes for electrical faults that affect store operations.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-788fccd1 elementor-view-stacked elementor-position-inline-start elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"788fccd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" height=\"512\" viewBox=\"0 0 512 512\" 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class=\"elementor-element elementor-element-6952f07d elementor-view-stacked elementor-position-inline-start elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"6952f07d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" height=\"512\" viewBox=\"0 0 511.999 511.999\" width=\"512\"><path d=\"m478.501 7h-30.001c-11.079 0-20.768 6.042-25.963 15h-49.037c-76.645 0-139 62.355-139 139v168c0 18.196-14.804 33-33 33-18.32 0-33.225-14.804-33.225-33v-242.906c9.082-5.163 15.225-14.921 15.225-26.094v-30c0-16.542-13.458-30-30-30h-120.001c-16.542 0-30 13.458-30 30v30c0 10.988 5.941 20.609 14.776 25.835v243.165c0 100.906 82.194 183 183.225 183 100.907 0 183-82.093 183-183v-157h38.036c5.195 8.959 14.884 15.002 25.964 15.002h30.001c16.541 0 29.999-13.458 29.999-30v-120.002c0-16.542-13.458-30-29.999-30zm-430.225 83h90v136.407c-4.583-1.533-9.544-2.628-15-2.628-8.899 0-16.083 3.692-21.856 6.659-2.897 1.489-6.502 3.341-8.144 3.341s-5.247-1.853-8.144-3.341c-5.772-2.967-12.957-6.659-21.856-6.659-5.457 0-10.417 1.095-15 2.627zm105.225-60 .003 30h-120.005v-30zm47.999 451.999c-84.488 0-153.225-68.635-153.225-153v-70.15c.355-.16.714-.32 1.066-.48 5.216-2.361 10.143-4.591 13.934-4.591 1.642 0 5.247 1.853 8.144 3.341 5.772 2.967 12.957 6.659 21.856 6.659s16.083-3.692 21.856-6.659c2.897-1.489 6.502-3.341 8.144-3.341 3.79 0 8.718 2.23 13.934 4.591.352.159.712.319 1.066.479v70.152c0 34.738 28.362 63 63.225 63 34.738 0 63-28.262 63-63v-11.271h90v11.271c0 84.364-68.635 152.999-153 152.999zm172-339.999c-10.477 0-19 8.523-19 19v126.729h-90v-126.729c0-60.103 48.897-109 109-109h45.001v90zm75.001 15.002-.001-120.002 30-.003.001 120.005z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPlumbing emergencies\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRepair of leaks, blockages or water system failures.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69935743 e-flex e-con-boxed e-con e-parent\" data-id=\"69935743\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b6bdfb3 e-con-full e-flex e-con e-child\" data-id=\"7b6bdfb3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3a5323 e-con-full e-flex e-con e-child\" data-id=\"a3a5323\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e28eefe elementor-widget elementor-widget-heading\" data-id=\"4e28eefe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">24-hour emergency maintenance for retail: guaranteed business continuity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61008fab elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"61008fab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Breakdowns in stores come without warning and their impact is immediate: interrupted sales, customers unable to get into the store, compromised security systems or chilled products at risk.<\/p><p>At Optima Retail we specialise in resolving any unexpected issue, from electrical faults to access or HVAC problems, so your store keeps trading without interruption and your retail business is protected every day of the year.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b6ec0e8 elementor-widget elementor-widget-template\" data-id=\"3b6ec0e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"8935\" class=\"elementor elementor-8935 elementor-8879 elementor-8879\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-ce66df5 e-flex e-con-boxed e-con e-parent\" data-id=\"ce66df5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a15c6ec elementor-widget elementor-widget-button\" data-id=\"a15c6ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6NzU1MCwidG9nZ2xlIjpmYWxzZX0%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b32bb61 e-flex e-con-boxed e-con e-parent\" data-id=\"2b32bb61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5dad3356 e-con-full e-flex e-con e-child\" data-id=\"5dad3356\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2dc305 elementor-widget elementor-widget-heading\" data-id=\"1e2dc305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why our 24\/7 emergency service protects your store and your revenue<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55d33bdb elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"55d33bdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Our team of engineers specialising in retail facilities management responds to any type of incident with a clear protocol: digital job ticket, engineer assignment, on-site work and close-out with a report. These are the five pillars of the service:<\/p><ul><li>Guaranteed response time of under 4 hours<\/li><li>Coverage across Spain and in more than 70 countries for chains and franchises<\/li><li>A single point of contact for every incident, whatever the trade involved<\/li><li>Digital job tickets with real-time tracking from opening to close<\/li><li>Compliance with the regulations that apply in every country where your chain operates<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e132246 e-con-full e-flex e-con e-child\" data-id=\"4e132246\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44105aad e-flex e-con-boxed e-con e-parent\" data-id=\"44105aad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a7b2a4e e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"6a7b2a4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-48cfd43f e-con-full e-flex e-con e-child\" data-id=\"48cfd43f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b555c1c elementor-widget elementor-widget-heading\" data-id=\"b555c1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Related services<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebb9ab7 elementor-widget elementor-widget-heading\" data-id=\"ebb9ab7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our integrated maintenance services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ef1f40 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"56ef1f40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">We combine a complete maintenance strategy to keep all your stores running at their best.<br><br><\/p>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c9f9696 e-grid e-con-full e-con e-child\" data-id=\"5c9f9696\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-663de53d elementor-view-stacked elementor-position-inline-start elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"663de53d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_mobile&quot;:&quot;none&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/optimaretail.eu\/en\/services\/preventive-maintenance\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Planned preventative maintenance\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Layer_1\" height=\"512\" viewBox=\"0 0 512 512\" width=\"512\"><g><path d=\"m459.133 366.796-67.068-67.065c-.019-.019-.04-.034-.058-.053l-14.263-14.261c-8.127-8.137-17.323-15.146-27.331-20.83l-13.691-7.78c-4.732-2.687-9.259-5.728-13.561-9.074l55.309-55.306c10.347 3.763 21.374 5.794 32.738 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37.554z\"><\/path><\/g><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/optimaretail.eu\/en\/services\/preventive-maintenance\/\" >\n\t\t\t\t\t\t\tPlanned preventative maintenance\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tScheduled visits to prevent breakdowns before they affect your trading.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75eee401 elementor-view-stacked elementor-position-inline-start elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"75eee401\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation_mobile&quot;:&quot;none&quot;}\" 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15.444 0 27.967-12.523 27.967-27.967 0-15.443-12.524-27.946-27.967-27.946z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/optimaretail.eu\/en\/services\/predictive-maintenance\/\" >\n\t\t\t\t\t\t\tPredictive maintenance\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tData analysis and sensors to anticipate failures and extend the life of your equipment.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3942c40a elementor-view-stacked elementor-position-inline-start elementor-mobile-position-inline-start elementor-shape-circle elementor-widget elementor-widget-icon-box\" data-id=\"3942c40a\" data-element_type=\"widget\" data-e-type=\"widget\" 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0-18.02-4.793-24.266-14-4.884-7.201-10.806-8.786-18.637-4.994-3.977 1.929-8.762.265-10.688-3.711-1.927-3.977-.265-8.761 3.711-10.688 14.984-7.26 29.508-3.367 38.854 10.41 4.885 7.202 10.808 8.787 18.637 4.994 3.976-1.929 8.762-.266 10.688 3.711 1.927 3.976.265 8.761-3.711 10.688zm-205.874-177.11c-10.797-12.486-10.797-27.395 0-39.881 2.89-3.343 7.942-3.708 11.284-.819 3.342 2.891 3.709 7.942.819 11.284-5.59 6.465-5.59 12.486 0 18.951 10.797 12.485 10.797 27.395 0 39.88-1.582 1.83-3.812 2.768-6.055 2.768-1.854 0-3.717-.641-5.229-1.949-3.342-2.89-3.708-7.941-.818-11.283 5.59-6.465 5.59-12.485 0-18.95z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/optimaretail.eu\/en\/services\/corrective-maintenance\/\" >\n\t\t\t\t\t\t\tReactive maintenance\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFault response and repairs of any kind, as quickly as possible.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69a4675a e-flex e-con-boxed e-con e-parent\" data-id=\"69a4675a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-13ecf8ed e-con-full e-flex e-con e-child\" data-id=\"13ecf8ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7566bc84 elementor-widget elementor-widget-heading\" data-id=\"7566bc84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Emergency maintenance services for retail: frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b54ce04 elementor-widget elementor-widget-heading\" data-id=\"5b54ce04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Everything you need to know before choosing our emergency service for your retail estate.<\/p>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a626f5b e-con-full e-flex e-con e-child\" data-id=\"5a626f5b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69f5b460 elementor-widget elementor-widget-heading\" data-id=\"69f5b460\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><strong style=\"font-size:18px;font-weight:800\">Any other questions?<\/strong>\n<br><br>Our experts will get back to you within 24 hours.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-973520e elementor-widget elementor-widget-button\" data-id=\"973520e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/optimaretail.eu\/en\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-474bba4c elementor-widget elementor-widget-heading\" data-id=\"474bba4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\"><a href=\"tel:0034910303144\">Or call us: +34 910 30 31 44<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-786b0ae4 elementor-widget elementor-widget-n-accordion\" data-id=\"786b0ae4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2020\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2020\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What types of emergency breakdown can Optima Retail fix? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 469.333 469.333\" style=\"enable-background:new 0 0 469.333 469.333;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M458.667,224h-448C4.779,224,0,228.779,0,234.667s4.779,10.667,10.667,10.667h448c5.888,0,10.667-4.779,10.667-10.667   S464.555,224,458.667,224z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 490.667 490.667\" style=\"enable-background:new 0 0 490.667 490.667;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M480,234.667H256v-224C256,4.779,251.221,0,245.333,0s-10.667,4.779-10.667,10.667v224h-224   C4.779,234.667,0,239.445,0,245.333S4.779,256,10.667,256h224v224c0,5.888,4.779,10.667,10.667,10.667S256,485.888,256,480V256   h224c5.888,0,10.667-4.779,10.667-10.667S485.888,234.667,480,234.667z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2020\" class=\"elementor-element elementor-element-2d534f8a e-con-full e-flex e-con e-child\" data-id=\"2d534f8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a6644e8 elementor-widget elementor-widget-text-editor\" data-id=\"6a6644e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The service covers any incident that affects how a retail store operates: electrical faults, HVAC and heating failures, plumbing problems, emergency locksmith work, damage to fixtures or structural elements, and lighting. If a breakdown stops your store from trading normally, we manage the call-out quickly and efficiently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2021\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2021\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How long does it take for an engineer to arrive after an emergency is reported? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 469.333 469.333\" style=\"enable-background:new 0 0 469.333 469.333;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M458.667,224h-448C4.779,224,0,228.779,0,234.667s4.779,10.667,10.667,10.667h448c5.888,0,10.667-4.779,10.667-10.667   S464.555,224,458.667,224z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 490.667 490.667\" style=\"enable-background:new 0 0 490.667 490.667;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M480,234.667H256v-224C256,4.779,251.221,0,245.333,0s-10.667,4.779-10.667,10.667v224h-224   C4.779,234.667,0,239.445,0,245.333S4.779,256,10.667,256h224v224c0,5.888,4.779,10.667,10.667,10.667S256,485.888,256,480V256   h224c5.888,0,10.667-4.779,10.667-10.667S485.888,234.667,480,234.667z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2021\" class=\"elementor-element elementor-element-6a1c0ca8 e-con-full e-flex e-con e-child\" data-id=\"6a1c0ca8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77f49077 elementor-widget elementor-widget-text-editor\" data-id=\"77f49077\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We commit to being on site within a maximum of four hours from when the job is logged. Jobs can be logged by phone or through the client portal, and from that moment they are assigned to a coordinator who manages the engineer&#8217;s dispatch and follows up until the job is closed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2022\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2022\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Is the service available on bank holidays and weekends? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 469.333 469.333\" style=\"enable-background:new 0 0 469.333 469.333;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M458.667,224h-448C4.779,224,0,228.779,0,234.667s4.779,10.667,10.667,10.667h448c5.888,0,10.667-4.779,10.667-10.667   S464.555,224,458.667,224z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 490.667 490.667\" style=\"enable-background:new 0 0 490.667 490.667;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M480,234.667H256v-224C256,4.779,251.221,0,245.333,0s-10.667,4.779-10.667,10.667v224h-224   C4.779,234.667,0,239.445,0,245.333S4.779,256,10.667,256h224v224c0,5.888,4.779,10.667,10.667,10.667S256,485.888,256,480V256   h224c5.888,0,10.667-4.779,10.667-10.667S485.888,234.667,480,234.667z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2022\" class=\"elementor-element elementor-element-7c8d511a e-con-full e-flex e-con e-child\" data-id=\"7c8d511a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0631e3 elementor-widget elementor-widget-text-editor\" data-id=\"2a0631e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. The 24-hour emergency service operates 365 days a year, without exception. Whether your fashion store has a breakdown on a Saturday afternoon or a pharmacy needs urgent help on Christmas Eve, the response protocol is activated in exactly the same way.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2023\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2023\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Who pays for repairs in a leased unit where I run a store? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 469.333 469.333\" style=\"enable-background:new 0 0 469.333 469.333;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M458.667,224h-448C4.779,224,0,228.779,0,234.667s4.779,10.667,10.667,10.667h448c5.888,0,10.667-4.779,10.667-10.667   S464.555,224,458.667,224z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 490.667 490.667\" style=\"enable-background:new 0 0 490.667 490.667;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M480,234.667H256v-224C256,4.779,251.221,0,245.333,0s-10.667,4.779-10.667,10.667v224h-224   C4.779,234.667,0,239.445,0,245.333S4.779,256,10.667,256h224v224c0,5.888,4.779,10.667,10.667,10.667S256,485.888,256,480V256   h224c5.888,0,10.667-4.779,10.667-10.667S485.888,234.667,480,234.667z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2023\" class=\"elementor-element elementor-element-5e5f63f2 e-con-full e-flex e-con e-child\" data-id=\"5e5f63f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30170a98 elementor-widget elementor-widget-text-editor\" data-id=\"30170a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>It depends on the terms of your lease. In the UK, many commercial leases are full repairing and insuring (FRI) leases, under which the tenant is responsible for most repairs, while in other leases the landlord retains responsibility for the structure and common parts. In practice, many retail chains choose to centralise emergency management with a facilities management provider to guarantee a fast response, however the cost is recharged afterwards.<\/p><p>We recommend reviewing your lease and taking legal advice for each specific case.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2024\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2024\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can you respond to stores in different countries? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 469.333 469.333\" style=\"enable-background:new 0 0 469.333 469.333;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M458.667,224h-448C4.779,224,0,228.779,0,234.667s4.779,10.667,10.667,10.667h448c5.888,0,10.667-4.779,10.667-10.667   S464.555,224,458.667,224z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 490.667 490.667\" style=\"enable-background:new 0 0 490.667 490.667;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M480,234.667H256v-224C256,4.779,251.221,0,245.333,0s-10.667,4.779-10.667,10.667v224h-224   C4.779,234.667,0,239.445,0,245.333S4.779,256,10.667,256h224v224c0,5.888,4.779,10.667,10.667,10.667S256,485.888,256,480V256   h224c5.888,0,10.667-4.779,10.667-10.667S485.888,234.667,480,234.667z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2024\" class=\"elementor-element elementor-element-73a8bb6b e-con-full e-flex e-con e-child\" data-id=\"73a8bb6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74eb4493 elementor-widget elementor-widget-text-editor\" data-id=\"74eb4493\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Optima Retail centralises retail facilities management worldwide. If your chain trades in the UK, Europe, the Americas or other international markets, we can manage emergencies through a single point of contact, coordinating local engineers to the same service standards in every country.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2025\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2025\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Does the 24-hour emergency service include any follow-up after the job? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 469.333 469.333\" style=\"enable-background:new 0 0 469.333 469.333;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M458.667,224h-448C4.779,224,0,228.779,0,234.667s4.779,10.667,10.667,10.667h448c5.888,0,10.667-4.779,10.667-10.667   S464.555,224,458.667,224z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 490.667 490.667\" style=\"enable-background:new 0 0 490.667 490.667;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M480,234.667H256v-224C256,4.779,251.221,0,245.333,0s-10.667,4.779-10.667,10.667v224h-224   C4.779,234.667,0,239.445,0,245.333S4.779,256,10.667,256h224v224c0,5.888,4.779,10.667,10.667,10.667S256,485.888,256,480V256   h224c5.888,0,10.667-4.779,10.667-10.667S485.888,234.667,480,234.667z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2025\" class=\"elementor-element elementor-element-7e207084 e-flex e-con-boxed e-con e-child\" data-id=\"7e207084\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18bace8a elementor-widget elementor-widget-text-editor\" data-id=\"18bace8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes. Every incident generates a digital job ticket that is recorded in the store&#8217;s history. Once the job is closed, the account manager has access to the full report, which makes it easier to analyse recurring faults and make decisions about planned preventative maintenance so the same issue does not happen again.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What types of emergency breakdown can Optima Retail fix?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The service covers any incident that affects how a retail store operates: electrical faults, HVAC and heating failures, plumbing problems, emergency locksmith work, damage to fixtures or structural elements, and lighting. If a breakdown stops your store from trading normally, we manage the call-out quickly and efficiently.\"}},{\"@type\":\"Question\",\"name\":\"How long does it take for an engineer to arrive after an emergency is reported?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We commit to being on site within a maximum of four hours from when the job is logged. Jobs can be logged by phone or through the client portal, and from that moment they are assigned to a coordinator who manages the engineer&#8217;s dispatch and follows up until the job is closed.\"}},{\"@type\":\"Question\",\"name\":\"Is the service available on bank holidays and weekends?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. The 24-hour emergency service operates 365 days a year, without exception. Whether your fashion store has a breakdown on a Saturday afternoon or a pharmacy needs urgent help on Christmas Eve, the response protocol is activated in exactly the same way.\"}},{\"@type\":\"Question\",\"name\":\"Who pays for repairs in a leased unit where I run a store?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"It depends on the terms of your lease. In the UK, many commercial leases are full repairing and insuring (FRI) leases, under which the tenant is responsible for most repairs, while in other leases the landlord retains responsibility for the structure and common parts. 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