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Leading company in retail maintenance services worldwide

SMART FACILITY MANAGEMENT

Comprehensive Retail Maintenance Services

We solve your retail and shopping centre maintenance problems, at any time and in any place.

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With periodic visits to your establishments

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Data analysis to prevent breakdowns in advance

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Attention to incidents and breakdowns of any type

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With availability 24 hours a day, 365 days a year in less than 4 hours

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With tight time and cost constraints.

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Optimise consumption and reduce your operating costs

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Ancla- Dónde Actuamos

A comprehensive maintenance service that knows no borders

With a global presence in over 50 countries, we are committed to delivering a unified service to our clients, fully tailored to the speed demands required by the retail sector.

Mapa Cobertura Servicios
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Monitoring and tracking of every visit. No exceptions!

Global multi-point Retail experts, with a free platform and real-time digital reports, 100% online, and an exclusive quality control department backed by Bureau Veritas, we guarantee an unparalleled maintenance service.

Ancla - Qué nos diferencia

Access reports and cost statistics, as well as feedback from interventions conducted in your stores, from anywhere.

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Quality control procedures, satisfaction surveys, and incident management for services provided to customers.

Certificado Bureau Veritas Optima Retail

Results that speak for themselves

These numbers support our commitment to maintaining flawless stores

1h 47min

Average response time for in-store emergency service

4,8/5

Customer Feedback

88%

Effective resolution of issues achieved on the first visit

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Customer Reviews

GLOBAL RATING

SPEED OF SERVICE

PROBLEM SOLVING

TECHNICIAN'S BEHAVIOUR 

*Ratings out of 5.

Álvaro
Store Manager

I am writing this email to thank you for your attitudes and good work. They not only did what we had pending satisfactorily, but they themselves found some more things and fixed them. His work and his attitude, both with his own work and with all the members of the team, is a 10.

Testimonio Adidas - Optima Retail

Sara
Store Manager

"I am writing to thank you for your service since today's work has been carried out on time and each one of the tasks to be carried out correctly. Very good service."

Testimonio Kiko Milano

Carolina
Store Manager

"The staff that comes to our store to make repairs is a worker of 10. He has always arrived on time and has done his job perfectly, correct, friendly and polite. As worked he is a crack, he likes to leave everything perfectly finished, he is a great professional!"

Alba
Store Manager

"We are very happy with the work he does in the store, he is a very professional, efficient and decisive person, he is always aware of anything to improve. Always with a smile (although it is not visible now :))"

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CONTACT US

We are delighted to help you.

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