Cookies Policy

Cookies Policy

WHAT ARE COOKIES?

Cookies are small data files that are received on the device from the visited website and are used to record certain navigation interactions on a website by storing data that can be updated and retrieved. These files are stored on the user’s device and contain anonymous data that is not harmful to the equipment. They are used to remember user preferences, such as the selected language, login data, or website customization.

Cookies can also be used to record anonymous information about how a visitor uses a site, for example, which website they accessed it from or if they used an advertising banner to arrive.

WHY DO WE USE COOKIES?

OPTIMA RETAIL, SL, uses strictly necessary and essential cookies to allow users to use our websites and move freely, use secure areas, customize options, etc. Additionally, OPTIMA RETAIL, SL, uses cookies that collect data related to the analysis of website usage. These are used to help improve customer service by measuring website usage and performance in order to optimize and personalize it.

Our websites may also have links to social networks such as Facebook, Twitter, and others, but OPTIMA RETAIL, SL, does not control the cookies used by these websites or external platforms. For more information about social media cookies or other external websites, it is advisable to review their own cookie policies.

This website uses “cookies” as follows:

  • Google Analytics Cookie: Google Analytics is a free service offered by Google Inc. that collects information about the web pages visited, at what time, which web browser, etc. This information is then sent to Google Inc.’s servers.



  • Application cookies, “Add-this”: Add-this is a free service that allows you to share pages from this website via various means (email, social media, etc.). Add-this collects statistical information about your browsing habits to provide advertising tailored to your browsing habits on this website or elsewhere.



HOW DO WE USE DIFFERENT TYPES OF COOKIES?

According to their purpose:

  • Technical Cookies: Technical cookies are essential and strictly necessary for the proper functioning of a web portal and the use of the different options and services it offers. For example, they are used for session maintenance, managing response time, performance, or option validation, as well as for sharing content on social networks, among other functions.
  • Customization Cookies: These cookies allow the user to specify or customize some features of the website’s general options, such as defining the language, regional settings, or browser type.
  • Analytical Cookies: Analytical cookies are used by our website to create navigation profiles and understand user preferences in order to improve the offering of products and services. For example, an analytical cookie would track the geographical areas of greatest interest to a user, the most accepted product, and more.
  • Advertising Cookies: Advertising cookies allow for the management of advertising spaces based on specific criteria, such as access frequency, edited content, and more. Advertising cookies enable the storage of behavior information by observing habits, studying access, and creating a user preference profile to offer advertising related to their interests.

According to their duration:

  • Session Cookies: Session cookies are those that last for the time the user is browsing the website and are deleted at the end.
  • Persistent Cookies: These cookies are stored on the user’s device for an indefinite period, making it easier to control chosen preferences without having to repeat certain parameters each time they visit the website.

These cookies must comply with RGPD-UE-2016/679, LOPD-3/2018, Digital Rights Guarantee, and LSSI-CE-34/2002 regulations.

OWN COOKIES IN USE:

These are the cookies used on this website:

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
persistent
Function
Store performed actions on the website

Tidio Live Chat

Functional

Usage

We use Tidio Live Chat for chat support. Read more

Sharing data

For more information, please read the Tidio Live Chat Privacy Statement.

Functional

Name
Expiration
Function

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
persistent
Function
Store logged in users

WPML

Functional

Usage

We use WPML for locale management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
1 day
Function
Store language settings

YouTube

Purpose pending investigation

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
ate-maiya-info
Expiration
Function
Name
continueReview
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function

WHY DO WE NEED YOUR EXPLICIT CONSENT TO USE COOKIES?

Due to the judgment of the Court of Justice of the European Union, dated October 1, 2019, and the AEPD’s Guide on the use of cookies, dated July 2020, and the European Commission.

The judgment of the Court of Justice of the European Union on October 1, 2019, must be interpreted to mean that valid consent is not given when the storage of information or access to information already stored on the user’s terminal equipment through cookies is authorized by default via a “Check” marked, which the user will have to withdraw if they want to reject its use. Authorization must be based on explicit consent through a Check for acceptance, a Check for rejection by the user, and a Check for more information about the cookies used. This interpretation cannot vary depending on whether the information stored or consulted on the user’s terminal on a website contains personal data or not.

The Court of Justice of the European Union also states in this judgment that the information that the service provider must provide to the user of a website on the internet must include the time during which the cookies will remain active and the possibility that third parties may access the information they store. This requirement is established by the amended version of Directive 2009/136, which amends Article 5(3) of Directive 2002/58/EC, and by the AEPD’s Guide from July 2020. Regarding the possibility for the user to reject the use of cookies, it should be noted that if the user rejects navigation cookies on the website, we will not be able to maintain their preferences, some features of the pages will not be operational, we will not be able to offer personalized services, and every time they navigate our website, we will have to request their authorization for the use of cookies again. If, nevertheless, you decide to modify the configuration of your access to the website, you should know that it is possible to delete cookies or prevent this information from being recorded on your device at any time by modifying your browser’s settings.

These browsers are subject to changes or modifications, so we cannot guarantee that they fully match the version of your browser. You may also be using a different browser not covered in these links, such as Konqueror, Arora, Flock, etc. To avoid these discrepancies, you can directly access your browser’s options, usually found in the Options menu under the “Privacy” section. (Please consult your browser’s help for more information.)

WHERE CAN I GET MORE INFORMATION?

You can find more information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu.

Updated August 9, 2023

Get in touch

Tell us what you need and we’ll make it happen!

Reportar una incidencia

Para reportar una incidencia por favor, completa el siguiente formulario.

Recuerda que también tienes disponible nuestro teléfono de emergencias 24/7:  +34 910 303 144

Solicita un presupuesto

Escríbenos y solicita un presupuesto gratuito sin compromiso. Nuestro equipo se pondrá en contacto contigo para ofrecerte un presupuesto ajustado a tus necesidades.

Report an incident

To report an incident, please fill out the following form.

Remember that our 24/7 emergency phone is also available: +34 910 303 144

Contacta con nosotros

¡Estamos aquí para ayudarte!
Contáctanos para resolver cualquier consulta o solicitud que tengas.

Get in touch

We’re here to help!
Get in touch with us to solve any inquiries or requests you may have.

Request a quote

Write to us and request a free, no-obligation quote. Our team will contact you with a quote tailored to your needs.