Fire safety maintenance and installation
At Optima Retail we provide specialist fire protection maintenance and installation to keep your store safe and compliant with all current regulations.
Regular fire safety maintenance does more than protect your customers and staff: it also protects your premises, prevents serious incidents and creates a safer, more efficient workplace.
Our technical solutions
Everything included in our fire safety service
Fire extinguisher installation and servicing
Strategic positioning, inspection and regular servicing of fire extinguishers so they are in optimum condition and ready for use in an emergency.
Fire detection and alarm systems
Installation, inspection and maintenance of smoke and heat detectors and fire alarm systems, ensuring an early response to any sign of fire.
Sprinkler system maintenance
Regular inspection and testing of automatic sprinkler systems to confirm they work correctly and will suppress a fire immediately.
Fire hose reel inspection
Inspection and maintenance of fire hose reels, hoses and fittings so they are in perfect condition and ready to use if needed.
Fire door maintenance
Inspection, adjustment and repair of fire doors to ensure they close automatically in a fire, stopping fire and smoke from spreading.
Emergency signage and compliance
Installation and inspection of illuminated signs, emergency lighting and escape routes, plus compliance audits to ensure a safe response in an emergency.
Why is fire protection critical for retail premises?
A failure in your store’s fire safety systems can lead to enforcement action and closure, serious legal penalties and major stock losses.
High-footfall retail environments demand an immediate technical response. With our international management, you also avoid disruption to trading by consolidating your safety audits with a single expert supplier.
Benefits of choosing our fire protection company
Ensure maximum safety and business continuity in your store with a management model designed for demanding professionals:
Unified management of all your store’s active and passive fire protection.
Strict compliance with the Regulatory Reform (Fire Safety) Order 2005 and the relevant British Standards.
Cost optimisation through tailored planned and reactive maintenance.
Full availability with a technical emergency service for critical safety issues.
Technical reports and service certificates ready for any fire and rescue service inspection.
Related services
Our integrated maintenance services
We combine fire protection installation and maintenance with an integrated strategy to keep all your stores running at their best.
Planned preventative maintenance
Scheduled visits to prevent breakdowns before they affect your trading.
Predictive maintenance
Data analysis and sensors to anticipate failures and extend the life of your equipment.
Reactive maintenance
Fault response and repairs of any kind, as quickly as possible.
Fire safety maintenance for retail: frequently asked questions
Everything you need to know before choosing our fire safety service for your retail estate.
Any other questions?
Our experts will get back to you within 24 hours.
What fire safety maintenance is required for a supermarket?
Under the Regulatory Reform (Fire Safety) Order 2005, the responsible person must keep fire safety systems maintained in efficient working order. In practice, a supermarket needs fire alarm and detection systems serviced at least every six months (BS 5839-1), monthly and annual emergency lighting tests (BS 5266-1), and annual servicing of extinguishers and hose reels. Depending on the size and layout of the sales floor, sprinklers and voice alarm systems may also be required.
We audit every asset in your store to make sure you comply with the law without over-investing.
How long does fire protection installation and maintenance take in a fashion store?
Routine planned maintenance in your store takes just a few hours and is always scheduled outside trading hours so it does not interrupt sales. If you are carrying out a full refurbishment, we coordinate the work with your construction and visual merchandising teams so you can open to the public on schedule.
Do you offer an emergency service during peak season if my store is in a shopping centre?
Yes, we have a technical emergency service available 24 hours a day. We understand that a fire door fault or a false alarm in your store during key trading periods such as Black Friday or the sales brings takings to a halt, so we respond immediately to resolve the issue.
How is passive fire protection maintained?
Unlike active systems that put out a fire with water or foam, passive fire protection is built into the structure of the premises to contain a fire and stop it spreading. We inspect, adjust and repair fire doors, fire dampers, suspended ceilings and compartmentation elements in your store.
In retail premises such as homeware stores, it is vital to check self-closing devices, ironmongery and intumescent seals around pipe and cable penetrations regularly. That way, in an emergency, smoke and flames are contained within a single compartment, protecting the structure of the store and allowing safe evacuation.
How often should a retail franchise have its fire extinguishers serviced?
In the UK, portable fire extinguishers should be visually checked monthly (this can be done by store staff) and serviced annually by a competent engineer in line with BS 5306-3. Depending on the type of extinguisher, an extended service or discharge test is also carried out every five years.
What documentation do you provide after fire safety maintenance?
We issue service certificates and update your fire safety logbook with the condition of every piece of equipment in the store (detectors, alarms, hose reels and more). This documentation is essential to support your fire risk assessment, pass fire and rescue service inspections and keep your business insurance valid.
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